1 SENTENCE SUMMARY: This book provides a thorough exploration of the five essential steps to communicating with empathy and understanding, allowing us to develop deeper, more meaningful relationships with the people in our lives.
“When we communicate mindfully, we can open our hearts to the beauty and potential of our relationships.”
Quick Info

Category: Communication Skills
Publish Date: 2012-04-10
# Pages: 224
ISBN: 1590309413
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Table of Contents
Overview
The Five Keys to Mindful Communication, written by Susan Gillis Chapman, is a comprehensive guide to understanding the basics of mindful communication and how it can be used to improve relationships.
Chapman explains how mindful communication can help us to better understand ourselves and others, and how it can be used to cultivate healthier and more meaningful relationships.
The book outlines five key elements of mindful communication – listening, speaking, being present, asking questions, and creating understanding – and provides practical strategies for implementing each element into our daily lives.
Chapman also offers exercises and activities to help us develop better communication skills and deepen our sense of connection with others.
With her clear and practical advice, Chapman provides an invaluable toolkit for anyone looking to deepen their ability to communicate effectively.
4 Key Lessons from The Five Keys to Mindful Communication by Susan Gillis Chapman
1. Use Empathy
Empathy is the ability to understand the feelings, motivations, and perspectives of another person.
This lesson is important because it helps us to better connect with the other person and to better understand the context of their communication.
By showing empathy, we can start to foster open and honest communication.
2. Listen Intently
Listening intently means actively listening to the other person.
This includes not just hearing what they are saying, but also considering their body language and facial expressions.
Listening intently helps us to better process the feelings and motivations of the other person, which can help us to develop more meaningful relationships.
3. Speak from the Heart
Speaking from the heart is about being honest and open about our thoughts and feelings.
It is important to remember that, when we are speaking from the heart, we must be mindful of the other person’s feelings and perspective.
This will help us to avoid misunderstandings and create a safe and respectful environment for open and honest communication.
4. Practice Mindfulness
Mindfulness is the practice of being present in the moment.
This means being aware of our thoughts and feelings, as well as being aware of the thoughts and feelings of the other person.
Practicing mindfulness can help us to better connect with the other person and to better understand their perspective.
This will help us to be more patient and understanding in our communication.
Who Should Read It
This book is ideal for anyone who seeks to build better relationships through mindful communication, such as couples, families, work colleagues, friends, and professionals (i.e.
teachers, therapists, doctors, etc.).
It is also suitable for anyone who wants to learn more about mindfulness, communication, and emotional intelligence.
Where to Get It
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About Susan Gillis Chapman
Susan Gillis Chapman is a psychologist and author with over 30 years of experience.
She is the founder of the Institute for Compassionate Communication and has written numerous books on mindful communication.
Chapman has a Ph.D. in psychology from the University of Southern California and is certified in Nonviolent Communication.
She has been featured in numerous publications, including The New York Times and The Washington Post, and her work has been translated into multiple languages.
She has traveled around the world to teach her message of mindful communication, and her book The Five Keys to Mindful Communication is an invaluable resource for anyone looking to improve their communication skills.
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Other Communication Skills Books you may Like:
- Best Books on Communication Skills
- The Five Love Languages by Gary Chapman
- The Four Agreements by Don Miguel Ruiz
- The Lost Art of Listening by Michael P. Nichols
- The Power of Approachability by Scott Ginsberg
Over to You
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Simon

Welcome to DailyBitsOfWisdom.com, my passion project inspired by my own battle with depression. Here, I share resources on journaling, positive affirmations, self-help insights, and book summaries, creating a nurturing space where we can connect, learn, and grow together on our journey to self-discovery and personal growth.