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Never Split the Difference: 2 Minutes Summary

1 SENTENCE SUMMARY: Never Split the Difference provides the reader with the tools to negotiate confidently and successfully in any situation, while still treating the other party with respect and empathy.

“The key to successful negotiation is to listen more than you talk and to be curious about the other person’s point of view.”

Quick Info

Never Split the Difference by Chris Voss Cover
Never Split the Difference by Chris Voss
Category: Mindset
Publish Date: 2016-05-17
# Pages: 288
ISBN: 0062407805

Where to Get It:
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Never Split the Difference by Chris Voss is a must-read for anyone looking to sharpen their negotiation skills.

Drawing from his extensive experience as a former international hostage negotiator for the FBI, Voss provides an in-depth look at the art of negotiation, offering readers the tools and strategies necessary to become effective negotiators in any situation.

He shares his firsthand experiences and provides readers with an array of practical tactics, from how to think on their feet to how to get to yes.

His writing is engaging and approachable, making the book a valuable resource for anyone interested in negotiation.

4 Key Lessons from Never Split the Difference by Chris Voss

1. Use your Emotional Intelligence

Emotional intelligence is a key factor for successful negotiation, as it helps to create an effective communication environment and to assess the emotions of the other person.

By using your emotional intelligence, you can better understand the other person’s needs and motivations, which will help in developing a mutually beneficial agreement.

2. Listen and Ask Questions

Listening is an essential part of negotiation, as it helps to get a better understanding of the other person’s position.

Asking questions and actively listening to the other person’s answers will help to uncover key information and build trust.

3. Prepare and Plan

Preparation and planning are essential for successful negotiation.

By thoroughly preparing and planning, you can better anticipate the other person’s demands and come up with counter-offers that will be more likely to be accepted.

4. Be Patient and Flexible

Patience and flexibility are necessary in negotiation.

By being patient, you can better understand the other person’s needs and objectives, and by being flexible, you can make adjustments to the deal that will be beneficial to both parties.

Who Should Read It

Never Split the Difference by Chris Voss is best suited for people looking to improve their negotiation tactics and strategies, such as entrepreneurs, salespeople, managers, lawyers, and anyone else who regularly engages in negotiations.

Where to Get It

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About Chris Voss

Author Chris Voss Chris Voss is a former lead FBI hostage negotiator, and an expert in negotiating.

He is a professor at Georgetown University and a New York Times bestselling author.

He is the founder and CEO of the Black Swan Group, a boutique corporate training and consulting firm specializing in negotiation and communications.

Voss has been featured in major media outlets such as The New York Times, CNBC, Forbes, Fortune, and Bloomberg, and has contributed to Harvard Business Review.

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