1 SENTENCE SUMMARY: This book provides the tools, techniques, and confidence to help anyone find the right words to deliver any message with clarity, empathy, and impact.
“The words you use have the power to create your world.”
Quick Info

Category: Communication Skills
Publish Date: 2018-05-05
# Pages: 148
ISBN: 1989025005
Where to Get It:
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Table of Contents
Overview
In his book, Exactly What to Say, Phil M. Jones provides readers with an invaluable toolkit for communicating their ideas and forging relationships more effectively.
Drawing on years of experience as an international sales expert, Jones offers readers a comprehensive look at how to engage in more successful conversations and influence people’s opinions.
He gives readers the tools and confidence to overcome their fear of rejection and become better communicators.
He also explains why it’s important to learn the art of persuasion and communication, and how to use it to create lasting relationships.
With his expert advice and easy-to-follow instructions, readers can develop their communication skills and start to wield the power of their words.
4 Key Lessons from Exactly What to Say by Phil M. Jones
1. The Power of Words
Phil M.
Jones emphasizes the power of words and how they can shape our conversations.
He explains that the words we choose can have a tremendous impact on how things turn out.
He teaches readers how to use language to their advantage in order to get the desired outcome.
For example, he explains how to use different words to sound more authoritative and to gain agreement.
He also explains how to use certain words to create a better connection and to build trust with the other person.
With this knowledge, readers will be able to craft their words in order to achieve their desired results.
2. The Art of Listening
Phil M.
Jones highlights the importance of listening in conversations.
He explains that listening is an essential skill for effective communication.
He teaches readers how to be good listeners by focusing on the other person, being interested in what they have to say and asking questions to show that they are actively engaged in the conversation.
With this knowledge, readers will be able to listen to others more effectively, which will in turn help them build relationships, gain trust and get the desired outcome.
3. The Art of Asking Questions
Phil M.
Jones focuses on the importance of asking questions in conversations.
He explains that asking questions is a great way to gain information, show interest and create a connection with the other person.
He teaches readers how to ask questions in a way that is effective, such as asking open-ended questions, using the right tone and probing questions.
With this knowledge, readers will be able to ask questions in a way that allows them to get the information they need and to build relationships with the other person.
4. The Art of Storytelling
Phil M.
Jones explains the power of storytelling in conversations.
He teaches readers how to use stories to engage their audience and to create a connection with the other person.
He explains how to craft stories in a way that is interesting, relevant and memorable.
With this knowledge, readers will be able to use stories in order to build relationships, gain trust and get the desired outcome.
Who Should Read It
This book is best suited for sales professionals and entrepreneurs who want to improve their communication and negotiation skills.
It is especially beneficial for those who are new to sales and would like to gain more confidence.
Where to Get It
If you love the smell and the feel of a physical book, you can just click on the button below:
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About Phil M. Jones
Phil M. Jones is a best-selling author, keynote speaker, and sales trainer.
He has written several books on sales and communication, and his work has been featured in The Wall Street Journal, The New York Times, and Forbes.
He has been featured on BBC, CNBC, and other major media outlets.
He has trained over two million people in over fifty countries, helping them to develop the knowledge and skills to become successful communicators.
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Other Communication Skills Books you may Like:
- Best Books on Communication Skills
- Failure to Communicate by Holly Weeks
- Fierce Conversations by Susan Scott
- Five Stars by Carmine Gallo
- Getting Past No by William Ury
Over to You
If you already read Exactly What to Say by Phil M. Jones, please take a moment to rate it and maybe write your feedback in the comments. You’ll help other readers make the best choice.
Thanks a lot,
Simon

Welcome to DailyBitsOfWisdom.com, my passion project inspired by my own battle with depression. Here, I share resources on journaling, positive affirmations, self-help insights, and book summaries, creating a nurturing space where we can connect, learn, and grow together on our journey to self-discovery and personal growth.