1 SENTENCE SUMMARY: “Effective Communication Skills” by Keith Coleman is a comprehensive guide to building strong relationships and successful conversations through clear, compassionate communication.
“The way we communicate with others and with ourselves ultimately determines the quality of our lives.” – Keith Coleman
Quick Info
Category: Communication Skills
Publish Date: 2018-08-13
# Pages: 66
ISBN: 1724949772
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Table of Contents
Overview
Effective Communication Skills by Keith Coleman is an essential guide to improving relationships, strengthening connections, and developing successful communication strategies.
In this book, Coleman offers simple and practical advice for mastering important communication skills.
He outlines the basic principles of effective communication, such as active listening, active responding, and assertive language.
Coleman also provides strategies for using body language, non-verbal cues, and other communication tools to express yourself clearly and build trust with others.
Readers will learn how to handle difficult conversations, create a positive environment, and foster meaningful relationships.
Through real-life examples and illustrative stories, Coleman provides an accessible and comprehensive guide to developing effective communication skills.
4 Key Lessons from Effective Communication Skills by Keith Coleman
1. Understand the Different Types of Communication
One of the most important lessons from Effective Communication Skills by Keith Coleman is understanding the different types of communication and how they can be used in different contexts.
This includes verbal communication (such as speaking face-to-face or on the phone), non-verbal communication (such as body language, facial expressions, and eye contact), and written communication (such as emails and letters).
Understanding the different types of communication will help the reader to be better prepared when communicating with others.
It will also allow them to better understand the environment in which they are communicating in order to make sure their message is accurately conveyed.
2. Listen Actively
Another important lesson from Effective Communication Skills by Keith Coleman is the importance of actively listening to others.
Active listening is the process of truly understanding what the other person is saying and responding appropriately.
This includes paying attention to what is being said, repeating back key points to ensure understanding, and asking questions to clarify any misunderstandings.
Active listening will help the reader to become a better communicator as it will enable them to truly understand the message being communicated and respond effectively.
3. Know How to Make Requests
The third lesson from Effective Communication Skills by Keith Coleman is to know how to make requests.
Making requests involves asking for something in a clear, direct, and respectful manner.
It is important to be specific about what is being requested and to make sure the other person understands the request.
Knowing how to make requests will help the reader to be more successful in achieving their communication goals as it will help them to ensure that their message is accurately conveyed and that their needs are met.
4. Use Appropriate Language
The fourth lesson from Effective Communication Skills by Keith Coleman is to use appropriate language when communicating with others.
This includes using language that is appropriate for the situation and the people involved, avoiding slang or offensive language, and adapting language to the audience.
Using appropriate language will help the reader to be better understood and will ensure that their message is accurately conveyed.
It will also help to create a respectful and positive environment, which is essential for successful communication.
Who Should Read It
Anyone looking to improve their communication skills, including professionals, students, and leaders, should read Effective Communication Skills by Keith Coleman.
Where to Get It
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About Keith Coleman
Keith Coleman is a lecturer in the Department of Business and Economics at the University of East Anglia.
He has written several books on the topic of effective communication, including Effective Communication Skills.
He has also conducted research on communication-related topics and has developed a number of communication training courses.
His research has been published in numerous academic journals and he has presented his work at numerous international conferences.
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Other Communication Skills Books you may Like:
- Best Books on Communication Skills
- Effective Communication Skills by Robert Cunningham
- Everyone Communicates, Few Connect by John C. Maxwell
- Exactly What to Say by Phil M. Jones
- Failure to Communicate by Holly Weeks
Over to You
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