1 SENTENCE SUMMARY: This book provides valuable insight into the complexities of communication in the workplace and offers practical strategies to help people communicate more effectively and build stronger relationships.
“The most powerful tool for communication is understanding; the most powerful motive for communicating is respect.” – Patti Lind
Quick Info
Category: Communication Skills
Publish Date: 2012-06-14
# Pages: 162
ISBN: 1592997627
Where to Get It:
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Table of Contents
Overview
Communication at Work by Patti Lind is an essential guide to honing communication skills in the workplace.
Through practical advice, real-life examples and actionable steps, readers will learn how to effectively communicate in any situation.
Lind covers topics such as how to communicate with supervisors, co-workers, and clients, how to navigate difficult conversations, and how to build healthy relationships with colleagues.
With Lind’s help, readers will gain the confidence and skills necessary to effectively communicate in any situation.
4 Key Lessons from Communication at Work by Patti Lind
1. Developing Effective Communication Skills
This lesson will help the reader to become a more effective communicator.
It will teach them how to craft their message in order to be better understood and to create relationships with the people they are communicating with.
It will also help them to understand the different communication styles and how to adjust their own to better suit the situation.
2. Building and Maintaining Positive Relationships
This lesson will show the reader how to build and maintain relationships with their colleagues, both in and outside of work.
It will teach them how to create positive interactions and to develop trust and understanding between themselves and their peers.
It will also help them to identify and address any conflicts that may arise, and provide guidance on how to handle them in a respectful and professional manner.
3. Understanding Cultural Differences
This lesson will help the reader to understand and respect different cultures.
It will show them how to be aware of their own cultural biases, and how to adjust their communication style accordingly.
It will also help them to be more sensitive to cultural and language differences, and to foster a more inclusive environment.
4. Making Effective Presentations
This lesson will help the reader to become a better presenter.
It will show them how to effectively structure their presentation, create visuals that will engage their audience, and how to use language that is clear and concise.
It will also provide guidance on how to handle any questions or comments that may arise during the presentation.
Who Should Read It
This book is an excellent resource for anyone in the workplace, including managers, supervisors, team leaders, and employees.
It is also a great resource for students entering the professional world, as well as those already in the workplace who wish to improve their communication skills.
Where to Get It
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About Patti Lind
Patti Lind is an experienced author and speaker who specializes in communication and relationship building in the workplace.
She has been featured in numerous publications and conferences, and her book Communication at Work has been praised for its clear and practical advice.
Lind is passionate about helping people create positive and meaningful relationships in their workplace, and her book is an invaluable resource for anyone looking to develop strong communication skills.
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Other Communication Skills Books you may Like:
- Best Books on Communication Skills
- Communication Skills Training by Ian Tuhovsky
- Conversational Intelligence by Judith E. Glaser
- Crucial Confrontations by Kerry Patterson
- Crucial Conversations by Kerry Patterson
Over to You
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Thanks a lot,
Simon
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